2 wire router software update

The "old" s are, I believe, version4. This can be checked by going to teh home page and looking at te software version - probably 4. If I am correct, they cannot be upgraded to v6. The older units cannot be configured to provide a WiFi Hotspot and even with te V6 devices, only the primary, I believe, can do that and slave devices cannot. If you are going to post totally incorrect and misleading information, you would be best not posting at all.

Incorrect post noted. As far as the firmware is concerned you're right. Very old versions won't be visible on our systems and so won't be able to upgrade.

If you have an old v5 or older Business Hub that won't upgrade then you should contact the Helpdesk, as there's nothing that can be done with it. If a user was to get a copy of V6 firmware it is out there! Very good point. If it's for the bin then it might be worth a try, but otherwise I would advise against it. Go to the Firmware or Update page. Check for an update. Download the latest firmware if prompted. Extract the firmware file. Upload the file to your router.

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Article Summary. Part 1. Check the physical router for the address. You can access your router by entering its IP address into your web browser. Most routers have this IP address printed on the sticker affixed to the bottom. If your router does not, or you don't have access to the physical router, follow these instructions to find it. If you are using a Mac, skip down to the next section. Open the Start menu or screen and type "network status.

Click the name of your current connection in the top-right corner. It will have an icon indicating the type of connection you are using Wi-Fi, Ethernet, etc.

Make sure you're connected to the router's network. Click the "Details" button in the new window that appears. This will display a list of entries. Find the IPv4 Default Gateway entry. The IP address listed here is your router's IP address. Part 2.

Check your physical router for the IP address. You'll access your router's configuration page by entering its IP address into a web browser on your computer. Most routers have the IP address printed on a sticker on the bottom. If your router doesn't have this sticker, or you can't physically access the router, follow the instructions in this method.

Click the Apple menu and select "System Preferences. Click the "Network" button. This will display all of your network connections. Select your active connection in the left frame. It will have a green indicator next to it, and will say "Connected" underneath. This is the IP address for your router. Part 3. Some routers are setup to not allow access to the configuration page if you are connected via Wi-Fi. Connecting via Ethernet will help ensure that you can properly access the configuration tools.

Enter your router's IP address into a web browser's address bar. You can find this address by following the methods outlined above. Enter the address as if you were visiting a webpage. Enter your login information. When you try to open the configuration page, you'll be prompted to enter your router login information. Hi Don,. I'm sorry to say we are no longer able to push firmware updates through for these modems.

If you are having constant drop outs, can you check to see if the DSL light goes red when this happens. If you are still experiencing difficulties after this please contact our Tech Support team, on or via Live Chat to run further tests, there may be a fault on the line. The 2wire modems are over 10 years old and haven't had a new firmware version in almost as long. At this time I would recommend that you purchase a new modem if you are still experiencing difficulties with your current modem.

Alternatively, if you are within a contract period then you can contact Tech Support on or via Live Chat to request a free replacement modem be sent. Reply Loading Was this helpful?

Yes it was, thank you No, I still need help. Re: 2wire HGV-W firmware upgrade. In response to machunt. Hey Victor, It does look like the firmware you have is the original production firmware. I've sent you a link to our online form, if you could fill in your details I can begin the process to update this for you Need help? January Hi, I was also looking for firmware update for same modem, please. In response to noelm. Hey Noelm, Can you advise what your current firmware is?

Hi Brodie, can you push the new firmware update thru to my modem also please? Sincerely, Leo. In response to aamwilson. Hey Guys, aamwilson - Your modem firmware is being pushed through now, it should come back online in 10 or so minutes leostano - I can see if this is possible, can you provide the serial number?

Serial : Thanks for your assistance, Much appreciated. In response to leostano. Hey Guys, leostano - Your firmware has been upgraded The new firmware may remove any custom settings you have put into the 2Wire modem as a completely new software version is being applied to the modem, you may need to reconfigure any changes you have made back to the modem when completed ballzac - I can see if the upgrade can be completed once I have your Serial - In regards to why these haven't been auto-updated, we only push through updates to modems for major modem faults.

Thanks, but I now have a serious problem, Around the time you updated the firmware my router crashed and the internet became dysfunctional, the name of the Router has diverted back to it's factory setting so it now shows BigPond something like that instead of my preset name. I'm not sure why this problem has arised but any help in solving it would be appreciated.

Regards Leo. In response to ballzac All good, it's working! Y Cheers Lad. Let me know the modem keeps acting up Need help? Hey ballzac , Your modem is on the most current firmware v5. All good now it seems, The ip adresses have been changed around and Hey Leostano, You are fine to change all settings back to the way they were previously.

The firmware update has defaulted the modem during the update, but the settings are ok to be changed and will not alter the update in place Need help? Howie44 Level 1: Cadet. In response to Howie Hey Howie44 , The firmware has been successfully upgraded Need help? Great response.

Working great now, I'll keep an eye on it over the next few days. Thanks again! Hi Brodie, i am also having the same drop out issue with my modem, the modem info is as below, any help would be greatly appreciated. Model: hgv-w Serial number: Hardware version: Software version: 5.

Thanks Brodie. Hi Brodie, Just wanted to let you know my software version for my modem hasn't changed and I am still experiencing the drop outs any help would be appreciated. In response to jazzaamiga.

I'll recheck the firmwares tomorrow. BriderRJ Level 1: Cadet. In response to BriderRJ. Don't bother with this router. All the Best, Leo. February Cheers Brodie! New firmware did the trick on both issues! Sparkz Level 2: Rookie. My modem's log frequently shows ; lmd: dsl0: down signal lost about 10 times per day.